Privacy Policy

1. Who We Are

AptitudePro is operated by Chandra Bhanu, Andhra Pradesh, India. For privacy-related queries, contact us at bhanu@ncbaitech.com.

2. Information We Collect

Information you provide:

• Name and email address (when you register)
• Mobile number (optional, for account recovery)
• Payment information (processed by our third-party payment provider — we never store card or bank details)

Information collected automatically:

• Test results, scores, and performance data
• Login timestamps and session activity
• Device type and browser information

Social login (optional):

• If you sign in with Google or Facebook, we receive your name, email, and profile picture from those services.
• We do not access your social media contacts or post on your behalf.

3. How We Use Your Information

• To create and manage your account
• To provide exam practice services and track your performance
• To process payments and manage subscriptions
• To send important account-related emails (no spam)
• To improve the platform based on usage patterns

4. Data Sharing

We do not sell, rent, or trade your personal information. We share data only with:

• Our payment provider — to process payments securely
• Google / Facebook — only when you choose social login
• Legal authorities — if required by law

5. Data Storage & Security

• Your data is stored on secure cloud servers with HTTPS encryption in transit.
• Passwords are hashed using industry-standard bcrypt encryption.
• We regularly review our security practices.

6. Cookies

We use essential cookies and browser local storage to keep you logged in and remember your preferences. We do not use advertising or tracking cookies.

7. Data Retention

We retain your account data for as long as your account is active. If you delete your account, your personal data is removed within 30 days. Test results may be retained in anonymized form for analytics.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Withdraw consent for optional data processing

To exercise these rights, email us at bhanu@ncbaitech.com.

9. Children's Privacy

AptitudePro is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such data, we will delete it promptly.

10. Compliance

This policy is in accordance with the Information Technology Act, 2000 and the IT (Amendment) Act, 2008 of India, and applicable data protection guidelines.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or an in-app notice. Continued use of the platform after changes means you accept the updated policy.

12. Contact

For any privacy concerns or data requests, email us at bhanu@ncbaitech.com. We respond within 3 business days.